Privacy policy

Effective Date: July 1, 2025
Last Updated: July 1, 2025

Robbi AI (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website (RobbiAi.com), mobile app, and related services (collectively, the “Services”).

🔒 1. Information We Collect

We collect the following types of information:

Personal Information You Provide:

  • Name, email address, phone number

  • Payment information (handled securely via Stripe)

  • Pool details (e.g., pool size, surface type, chemical use)

Automatically Collected Data:

  • IP address, device type, browser information

  • Usage data (pages visited, features used, interactions)

  • Location data (if enabled)

🧠 2. How We Use Your Information

We use your information to:

  • Provide and improve Robbi AI services

  • Personalize responses and chemical recommendations

  • Communicate with you (support, updates, billing)

  • Analyze usage trends and performance

  • Comply with legal obligations

We do not sell your personal data.

📦 3. Data Sharing

We only share data with:

  • Service providers (e.g., Stripe for payments, OpenAI for AI responses)

  • Delivery services for subscription shipping

  • Law enforcement if required by law

We do not sell or trade your information to third parties.

🛡️ 4. Data Security

We implement industry-standard security practices to protect your data, including:

  • HTTPS encryption

  • Secure API communication

  • Limited data retention and access controls

No method of transmission is 100% secure, but we take reasonable steps to safeguard your information.

👶 5. Children’s Privacy

Robbi AI does not knowingly collect personal data from children under 13. If we discover such data has been collected, we will delete it promptly.

🌍 6. Your Rights (U.S. Users)

Depending on your state (e.g., California), you may have the right to:

  • Access the personal data we hold about you

  • Request corrections or deletions

  • Opt out of data sharing or marketing
    To exercise your rights, contact us at support@robbiai.com.

📬 7. Contact Us

If you have any questions about this policy, contact:
PBJ Pool Services LLC / Robbi AI
Houston, TX
📧 support@robbiai.com

🔁 8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Effective Date.” Continued use of Robbi AI means you accept these terms.